Speed Test

Speed tests connect to nearby test servers to determine the maximum speed of your current connection, or how quickly your device can upload and download data. The test downloads sample files while keeping track of download speeds to simulate your online activities in a controlled environment.

 You are in excellent shape if the results of your speed test nearly match the quoted speeds for your plan. According to the Federal Communications Commission, while doing a test utilizing an Ethernet cord with no other devices connected, your actual speeds should be between 80 – 100% of your plan’s claimed rates.

Not getting the speed you want? Here are some troubleshooting tips: 

  • Reboot your router and modem – Turning it on and off is a smart starting step, as any IT professional will inform you. Some internet service providers even advise resetting your router on a periodic basis.
  • Updated software or firmware should be downloaded – It is possible that your modem or router needs the most recent software to function properly if it hasn’t been updated recently. To find out how to check for updates, consult your user manual.
  • Check for clutter – If something is hindering your router’s ability to transmit the signal, it may not be as effective as it once was. To make sure there is room surrounding your router, remove any clutter.
  • Verify again who is utilizing your network – There’s always a chance that a neighbor is using your network illegally. Change your password and go over all your security settings if you have any reason to believe this is the case or if you can monitor access on an app and see allowed devices.

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